Vinted Members Voice Anger Over Size Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for women's and children's garments but did not contact every member regarding the update.
Online Platforms Response
Numerous buyers and vendors are posting online saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
The platform stated the updated approach better aligns with other platforms.
The platform has recommended to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Modifications
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
Member Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Required Changes
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.
